Terms of Service
These terms govern your use of RawMktg (the "Service"), operated by Sageo Consulting LLP ("we", "us"), registered at TB3, Sowparnika Ananda, Sompura Gate, Sarjapur Road, Bangalore 562125, Karnataka, India. By creating an account or using the Service you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind it.
1. The Service
RawMktg is a hosted software application that analyses how AI assistants and search engines retrieve and represent a website. It crawls websites you nominate, reports technical and content findings, and on paid plans measures how often a brand is named in AI-generated answers.
The Service reports measurements and diagnostics. It does not guarantee any particular search ranking, AI recommendation, traffic level or commercial outcome.
2. Accounts
- You must provide accurate registration details and keep them current.
- You are responsible for activity under your account and for keeping credentials safe.
- You must be at least 18 and able to enter a binding contract.
- The Service is intended for business use. It is not directed at consumers or at children.
3. Websites you submit
You may only submit websites you own or are authorised to analyse. You grant us permission to fetch, store and process their pages for the purpose of providing the Service. We crawl at a modest rate and identify our crawler honestly in its user agent.
You are responsible for ensuring your submission does not breach any agreement you have with a third party.
4. Acceptable use
You must not:
- submit a website you have no right to analyse;
- use the Service to overload, disrupt or attack any system;
- attempt to circumvent plan limits, rate limits or access controls;
- resell or redistribute the Service without a written agreement with us;
- reverse engineer the Service except where that right cannot lawfully be excluded;
- use the Service unlawfully or to infringe anyone's rights.
We may suspend an account that breaches this section, with notice where practical.
5. Plans, billing and payment
- Paid plans are billed monthly in advance in US dollars at the prices shown on our pricing page.
- Paddle.com Market Ltd is our authorised reseller and merchant of record. Paddle handles payment, invoicing and applicable sales tax, VAT or GST. Your purchase is also subject to Paddle's own terms, presented at checkout.
- Subscriptions renew automatically each month until cancelled.
- You may upgrade, downgrade or cancel at any time from your account settings. Changes take effect as described in our Refund Policy.
- We may change prices with at least 30 days' notice by email. Continuing after the change takes effect constitutes acceptance; if you do not accept, cancel before then.
6. Plan limits
Each plan includes stated limits on pages crawled, prompts measured, tracked competitors and projects. These limits are enforced by the Service. Exceeding a limit does not incur an automatic charge; the Service declines the work and tells you why.
7. Your data
You retain all rights in the data you submit and in the websites you nominate. We process it only to provide and improve the Service, as described in our Privacy Policy.
We may use aggregated, de-identified statistics that cannot reasonably identify you or your customers to improve the Service and to publish general research. We do not publish your individual results or identify you as a customer without your permission.
8. Our intellectual property
The Service, its software, scoring methodology, rubrics and documentation remain our property. We grant you a non-exclusive, non-transferable right to use the Service during your subscription. Reports and exports generated for your own websites are yours to use within your organisation.
9. Third-party services and AI outputs
The Service depends on third parties, including AI providers and search engines, whose behaviour and availability we do not control. AI-generated answers are variable by nature: the same question can produce different answers at different times.
This is why we report ranges rather than single figures. Measurements are statistical estimates from samples, presented with confidence intervals. They are not guarantees, and they may change without any change on your part.
10. Availability
We aim to keep the Service available but do not promise uninterrupted access. We may perform maintenance, and we may change or discontinue features. If we discontinue a material feature or the Service itself, we will give reasonable notice and refund any unused prepaid period.
11. Warranties and liability
The Service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these terms or the Service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, data or goodwill.
Nothing here limits liability that cannot lawfully be limited.
12. Indemnity
You will indemnify us against claims arising from your breach of these terms, your unlawful use of the Service, or your submission of a website you were not authorised to analyse.
13. Termination
You may cancel at any time. We may suspend or terminate an account for material breach, for non-payment, or where required by law — with notice where practical. On termination your right to use the Service ends. You may export your data before cancelling; after the retention periods in our Privacy Policy, data is deleted.
14. Changes to these terms
We may update these terms. Material changes will be notified by email or in the application at least 30 days before they take effect. Continuing to use the Service after that constitutes acceptance.
15. Governing law
These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction, without prejudice to any mandatory consumer protections available to you locally.
16. Contact
Sageo Consulting LLP, TB3, Sowparnika Ananda, Sompura Gate, Sarjapur Road, Bangalore 562125, Karnataka
support@rawmktg.com